Sensory Maintenance Services
No matter who installed it – we will maintain it. Ensuring you continue to get maximum benefit from your investment.
In addition to designing, manufacturing and installing sensory rooms, Sensory Technology has extensive experience in the maintenance of sensory equipment and facilities. Our team provides tailored servicing and support, ensuring that every piece of equipment functions optimally, meets safety regulations and provides long-term use that secures your investment over time.
Why is Sensory Maintenance So Important?
Keeping your sensory spaces in top condition is essential to ensure they remain safe, engaging, and effective for users. Over time, equipment in sensory rooms, soft play areas, sensory pools, and sensory gardens can experience wear and tear, affecting performance and safety.
Regular servicing helps to maintain these spaces, preventing unexpected breakdowns and extending the life of your investment.
Ensures Safety & Compliance
Regular checks help identify and fix potential hazards, keeping users safe and ensuring compliance with health and safety regulations.
Prevents Costly Repairs
Catching minor issues early can prevent major breakdowns and expensive replacements.
Extends Equipment Lifespan
Proper maintenance maximises the longevity of your sensory and soft play equipment, protecting your investment.
Improves User Experience
Well-maintained equipment functions as intended, providing the best possible sensory engagement.
Fixed Costs & Budgeting
A servicing contract provides predictable costs, helping you manage your budget without unexpected expenses.
Peace of Mind
Knowing your sensory spaces are in expert hands allows you to focus on delivering the best experiences for users.
Extended Warranty Service Plans
All of our products meet with all relevant British and European Standards and come with a one year warranty as standard. In addition to the standard warranty, you can choose to take out an extended warranty service plan, or opt for individual call outs as and when required.
Our service plans are set into 3 tiers, priced upon a quotation basis. This can be purchased as an annual plan or multi-year for cost savings.
CALL OUT
Individual Call Out on an Ad Hoc Basis Addressing faults and repairs or equipment servicing.
BRONZE
Annual Maintenance Visit
Remote Support
SILVER
2 x Maintenance Visits
2 x Additional Call Outs
Remote Support
Repair and Replace Budget
GOLD
3 x Maintenance Visits
3 x Additional Call Outs
Remote Support
Repair and Replace Budget
CALL OUT
Individual Call Out on an Ad Hoc Basis Addressing faults and repairs or equipment servicing.
BRONZE
Annual Maintenance Visit
Remote Support
SILVER
2 x Maintenance Visits
2 x Additional Call Outs
Remote Support
Repair and Replace Budget
GOLD
3 x Maintenance Visits
3 x Additional Call Outs
Remote Support
Repair and Replace Budget
What's The Difference Between Maintenance Contracts and Call Outs?
- Maintenance Contracts: Consist of regular service visits to maintain and service the equipment to ensure longevity and full functionality of the system for the duration of the plan. This also includes addressing any faults, repairs or issues that may arise during the course of the plan (subject to plan level).
- Call Outs: Individual visits to address specific faults and repairs, during that visit only. This can be requested upon a quotation basis, as and when required. Alternatively this can be quoted as a service call out, to service all equipment and address any known repairs.
Not Bought From Us? We Can Still Help!
If you have a sensory room or sensory equipment installed by another provider, we can still provide you with expert knowledge, assistance and repairs.
We specialise in servicing all brands and types of sensory and soft play equipment, offering expert care tailored to your specific needs. Unlike manufacturers who may only support their own products, we provide comprehensive maintenance across a wide range of equipment, ensuring every aspect of your sensory environment is properly maintained.
Our experienced team delivers reliable, efficient servicing with minimal disruption, keeping your spaces fully functional and safe for all users.
What Our Customers Say
I have been blown away by how awesome your company has been to help our school. After trying a few companies, no one was prepared to touch stuff that wasn’t their own. Roger has transformed our little Sensory Room and brought it back from the dead. Aside from being a really nice chap, I got the feeling he always goes the extra mile for his clients – he certainly did with us!
Maple Ridge School 
The decision on an extended warranty would have certainly been because the sensory room and its benefit to our supporters is a crucial element for our matchday operation and aligns with the Club’s philosophy and therefore it should be maintained accordingly. The service we receive is great. Servicing has enabled us to offer a guaranteed quality of provision at every event we have run for the last 7 years.
Arsenal Football Club 
We sought a company that could service equipment not initially installed by themselves, Sensory Technology was able to provide that and at a reasonable price. So far, all required repairs were carried out swiftly, communication has been excellent. We are very pleased with the service delivered by Sensory Technology; the engineers are polite and professional. The service plan provides peace of mind and extends the life of sensory equipment.
Side By Side 
We are satisfied with the service we are receiving, the flexibility to use the included repair visits to partially fund the repairs when appropriate benefits us. We believe the contract is beneficial to us.
Keech Hospice 
Anfield Children’s Centre sensory room has been continually serviced by Senteq for the last twelve years and the service that we have received has been exceptional and the people who carry out the service are always polite and professional. Without the regular maintenance the space would become a store room rather than a sensory room!
Anfield Children's Centre 
Get Your Free Maintenance Quote
With our expertise and commitment to excellence, you can trust us to keep your sensory room in peak condition, ensuring the best possible experience for all users.
Contact us today to schedule your servicing and benefit from our unrivalled support.
Frequently Asked Questions
What products and rooms do you cover for service and maintenance?
Our Service Plans cover both individual rooms or multiple areas to be cost effective and efficient.
The rooms included are:
- Sensory Rooms
- Calming Rooms
- De-escalation Rooms
- Immersive Rooms
- Dark Rooms
- Sensory Pools
- Sensory Gardens
- Portable Sensory Trolleys and Equipment
- Sensor Floors
What areas do you cover?
Our sensory installation and maintenance services cover nationwide.
How do I know which plan is best for me?
The best way to determine which plan is most suitable and cost effective yourself, is to contact our team who will be able to provide you with a bespoke quotation.
What sectors do you cover?
We have extensive experience installing and maintaining sensory rooms in various sectors over the past 20 years. These include schools and nurseries, hospitals, residential properties, health and social care, private sector and more.
Recent Posts
Back in 2017, Arsenal FC contacted us alongside The Shippey Campaign with an interest in offering a specially designed area for their supporters who have …
